refund&return policy

2024-12-16

we strive to provide you with a seamless shopping experience. Our Refund & Return Policy is as follows:


You are eligible to request a return or exchange within 3 days of receiving the package. To initiate the process, please contact our customer service team and provide your order details. The item must be in its original, unused condition, with all accessories, tags, and packaging intact. We recommend retaining the proof of postage as a precaution.


Once we receive the returned item and verify its condition, we will promptly process your refund. The refund amount will be credited back to the original payment method you used for the purchase. Please note that it may take up to one week for the refund to be reflected in your account, depending on your bank or payment provider's processing time.


However, there are some exceptions. Items that have been personalized, damaged due to improper use, or are of a perishable nature may not be eligible for return. We encourage you to carefully review your order before finalizing the purchase. If you have any questions or need further clarification regarding our Refund & Return Policy, our dedicated customer service representatives are always available to assist you.